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Privacy Policy

Effective Date: 05-11-24
Website: https://thebiokatalyst.com

At TheBiokatalyst (“we,” “us,” “our”), your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you access or use our website, services, and related platforms (collectively, the “Platform”). By using our services, you agree to the terms outlined in this Privacy Policy.


1. Information We Collect

We collect both personal and non-personal information to provide and improve our services.

a. Personal Information

When you register or interact with our Platform, we may collect:

  • Full name

  • Email address

  • Phone number

  • Date of birth (if applicable)

  • Address (optional)

  • Educational background or qualifications (for tutors)

  • Payment and billing information (via third-party providers)

b. Non-Personal Information

We may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Pages visited and session data

  • Cookies and similar technologies (see Section 7)


2. How We Use Your Information

We use the information collected to:

  • Create and manage your account

  • Deliver and personalize tutoring sessions

  • Process payments securely

  • Communicate with you regarding sessions, updates, and promotions

  • Respond to inquiries and customer service requests

  • Maintain Platform security and prevent fraud

  • Comply with legal obligations


3. Sharing Your Information

We do not sell or rent your personal information. We may share your information with:

  • Tutors or Students (as applicable), to facilitate learning sessions

  • Third-party service providers, such as payment processors or hosting services

  • Legal or regulatory authorities, when required by law

  • Successors or affiliates, in the case of a merger or acquisition


4. Data Retention

We retain personal data for as long as necessary to:

  • Fulfill the purpose for which it was collected

  • Comply with legal, tax, or regulatory requirements

  • Enforce our Terms and Conditions

When no longer needed, data is securely deleted or anonymized.


5. Your Rights and Choices

You may:

  • Access, update, or correct your personal information

  • Request deletion of your account and associated data

  • Opt out of marketing communications at any time

  • Withdraw consent (if processing is based on consent)

To exercise these rights, contact us at: admin@thebiokatalyst.com


6. Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no online system is 100% secure, and we cannot guarantee the absolute security of your data.


7. Cookies and Tracking Technologies

We use cookies and similar tools to:

  • Enhance user experience

  • Analyze traffic and user behavior

  • Remember login sessions

You may disable cookies through your browser settings, but this may limit some features of the Platform.


8. Children’s Privacy

Our services are intended for users aged 18 and above, or under parental/guardian supervision. We do not knowingly collect data from children under 13. If we become aware that we have collected such data, we will delete it promptly.


9. Third-Party Links

Our Platform may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies before submitting any personal data.


10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. We encourage you to review the policy periodically.


11. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact:

The Biokatalyst
📧 Email: admin@thebiokatalyst.com
📞 Phone: +91 96015 35779
🌐 Website: https://thebiokatalyst.com


By using our Platform, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.

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